Questions worth asking first

It is exactly the right question to ask - fake "fund recovery" services are one of the most common second scams, and you should be sceptical of everyone, including us. The difference you can verify: we are a law firm, authorised and regulated by the Solicitors Regulation Authority under number 8014337. Look us up on the SRA's official public register before you speak to us. No unregulated "recovery agent" can appear there, carry compulsory insurance, or be struck off for misconduct. Verify first, then decide.

Usually it is worth checking, even if some time has passed. Tracing does get harder over time, and there are legal time limits on some claims - but "a while ago" is not a reason to assume nothing can be done. The free case review will give you an honest answer for your specific situation.

The initial case review is free and carries no obligation. If we take your case on, we will agree the funding arrangement with you in writing before any work begins, so you always know where you stand. We will never let costs run up by surprise.

No - and we will tell you plainly at the review stage if we do not think recovery is realistic. It is not in your interest, or ours, to run a case that cannot succeed. An honest "no" now saves you money and false hope.

Cross-border fraud is the norm in this area, not a dead end. English courts can make orders that reach banks, exchanges and assets connected to this country, and we work with lawyers in other jurisdictions when a case needs it.

You are not alone, and it does not prevent us helping. Bring us whatever you were told or sent - it occasionally contains useful evidence - and we will look at it as part of the free review, at no cost.

Not at all. If you can tell us what happened and share what you have - a platform name, a wallet address, a screenshot, some bank statements - that is enough for us to begin. The technical work is ours to do.

Yes, reporting to Action Fraud or the police is worthwhile, and we can help you do it. Criminal reporting and civil recovery are separate routes that can run side by side - the police pursue the offenders, while we pursue your money.

Whatever you have: how you were contacted, what you paid and when, the platform or people involved, and any statements, receipts, messages, wallet addresses or transaction references. If you are missing things, we can often obtain them later through the bank or the courts.

Your matter is confidential, and what you tell a solicitor is protected by legal privilege. We understand that many people feel embarrassed - you should not. These are professional criminal operations designed to deceive careful people.

It depends on the case. Every matter is different - how the funds moved, who holds them and whether litigation is needed all affect the timescale - so we will give you a realistic sense of what to expect for your case rather than a comfortable but empty promise.

A member of the team reads it and comes back to you - not a call centre, and not a sales script. If we think we can help, we will explain the likely next steps. If we do not, we will tell you that too, and where else you might turn.