How it works
From first message to funds returned
Recovery is not mysterious. It follows a clear sequence, and you should understand the whole of it before you commit to any of it. Here it is.
Case review
You tell us what happened - by form or by phone, whichever is easier. A member of the team assesses it and gives you an honest view of whether recovery is realistic. This stage is free, and there is no obligation to go further. If we do not think a case can succeed, we say so here.
Trace
If you decide to proceed, we establish where your money went. Blockchain analysis follows cryptocurrency across wallets and exchanges; forensic accounting reconstructs bank and card payments. This is where a vague loss becomes a specific, evidenced trail.
Freeze
Where the evidence supports it, we apply to court - often urgently - to freeze the funds and compel banks or exchanges to disclose who holds them. Speed matters here: the value of the whole case can depend on acting before money is moved on.
Recover
We pursue the claim through negotiation, litigation and enforcement against the assets we have traced, and, where relevant, pursue reimbursement from banks and complaints to regulators in parallel. You are kept informed at every step.
Fees
Clear from the start, agreed in writing
We agree how your case is funded before any chargeable work begins, so costs never arrive as a surprise. Depending on your case, one or more of the following may apply.
Free initial case review
The first assessment of your case is free and carries no obligation, whatever happens next. You will never be charged to find out where you stand.
Conditional fee ("no win, no fee")
For some recovery claims, our fee is contingent on success - if we do not recover funds, you do not pay our fee. Whether this is available depends on the strength and value of your case, which we assess at the review.
Fixed-fee stages
For discrete pieces of work - a tracing report, a single application - we can agree a fixed price in advance, so you know the cost before it is incurred.
We will always explain, in plain terms and in writing, what you will pay and when, before you decide to proceed.
Start with a free review
No cost, no obligation - just an honest assessment of whether your money can be recovered.